How Microsoft AI-powered Viva Sales tool can help your business’s sale

“Do not focus on numbers. Focus on doing what you do best.” – Cassey Ho

Sales are all about numbers that incredibly play a pivotal role when it comes to overall organizational growth. It happens to be the most un-unified and undecidable element for most companies due to ample competition among different organizations. 

Amid all the struggle among companies to vye for a spot to acquire a place in the industry, Microsoft viva sales are stealing the show these days. 

As Microsoft announced Viva Sales recently, it integrates seamlessly with Microsoft Teams and other apps curated by Microsoft 365 apps. It happens to be extremely helpful as it helps to automate the processes into any CRM tool for the sales team. 

Why are Viva Sales effective?

Viva sale is a consolidated tool that provides a platform that makes learning goals, communications and knowledge among employees and empowers their experience from anywhere they work. 

As a company, whether you use Microsoft 365, Outlook, Teams, Office tools – viva sales has the in-built integration to pair it up with any CRM data and capture all the relevant customer data in the records. Sounds interesting, right? 

How Viva Sales Can Help Users Raise Their Sales?

The Microsoft viva sales designed by Microsoft have evidently been created to bridge the gap between end-users and the sales team. It truly reimagines the experience to connect with end-users and elevate the sales. 

This uniquely designed tool gives valuable in-depth insights that allow companies, especially the sales team to understand customers’ needs briefly. Viva sales tools help representatives to smoothly personalize customer engagements that move toward the closure of sales deals more effortlessly. 

Did you know?
According to a survey, 70% of salespeople say using a CRM system is “very important” for closing deals. 

It pulls in customer data for better engagement from Microsoft Teams and 365 and uses Artificial Intelligence or Machine Learning for its sales funnel and prioritises imperative tasks. 

Viva Sales tools are not just for integration with any other CRM, but also offer AI-driven suggestions to sellers with tailor-made actionable insights and reminder prompts.  

Apart from it, it has come up with a lot of other advantages such as:

• It helps to optimize the workflow of sales team members 
• Eliminates manual work of data entry processes
• Align timely progression and boost the overall flow of organizational sales
• Improve customer engagement with updated CRM systems 
• Increase sales teams’ productivity 

Collaboration and sales unity together brings unified programs into the working systems. Hence, interestingly, viva sales tools can be integrated with other CRM platforms so that organizations do not feel disconnected in the way to progress. 

The way everything takes place with the Microsoft viva sales tool, users can easily ramp up their sales game. 

Conclusion

Viva sale is a next-gen kind of tool that happens to connect the undefined dots among the teams in the organization. The peculiar relevance drives customer interaction in a connected way. Actionable steps with this tool help in accelerating closing the deals consistently with a deeper understanding of the customer’s persona. 

With Microsoft viva sales, a new classification of groups will address the selling experience as unique. Microsoft has positioned this type of application offering within the productivity and collaboration apps to address the organizational issues more closely. 

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