As part of Dynamics 365 2020 wave 1 release (Dynamics 365 Sales), users can now preview the Email Templates before actually using them.
Feature details –
- Select an email template from the gallery intuitively: Benefit from a list of all available email templates from which to scroll and find the most relevant one.
- Get a quick view of the template before selecting it: Preview templates from a list that displays highlighted titles so context is clear prior to making a selection.
- Benefit from categories to simplify template lookup: View templates via categories, such as those recently used or added to help quickly identify the relevant one.
• This feature is available in the Unified Interface only.
• This capability is available in Dynamics 365 Sales Enterprise and Dynamics 365 Sales
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